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a. We offer refunds on digital services purchased on halodigital.co on a case-by-case basis, depending on the nature of the service and the circumstances of the request.
b. To request a refund for a digital service, please contact our customer support team at support@halodigital.co with your order number and reason for the refund request. We will review the request and respond as soon as possible.
c. If a refund is approved, we will issue the refund to the original payment method used to make the purchase.
a. We reserve the right to refuse refunds on any digital service if we determine that the request is fraudulent or abusive.
b. We also reserve the right to change or modify this refund policy at any time without prior notice. Any changes or modifications will be effective immediately upon posting on halodigital.co.
c. In the event that you experience technical difficulties accessing or using a digital service, please contact our customer support team at support@halodigital.co and we will do our best to resolve the issue. However, this does not guarantee a refund will be issued.
Please note that digital services such as SEO, web development, digital marketing, and logo services require significant time and effort to complete. As such, refunds will not be issued simply because you have changed your mind, or if you are not satisfied with the results of the service. Refunds are only issued in cases where there is a clear failure to deliver the service as promised, or if there are significant errors or omissions on our part.